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Poster: Preterro Date: Aug 15, 2018 12:42am
Forum: faqs Subject: Possible BUG: locked control over Favorites

Hello, after changing Email Address and Screen Name in the Archive Account Settings I'm not able to manage My Favorites: I get the following Error "There was an error adding the favorite. If the problem persists, please contact support." while trying to add an item to Favorites, and My Favorites page still has previous account (screen) name on it. Possibly this bug is simple and easy to fix - please help to recover control over Favorites list.

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Poster: vanark Date: Aug 15, 2018 2:48am
Forum: faqs Subject: Re: Possible BUG: locked control over Favorites

I have updated the email address associated with the page so you should have control again. Unfortunately, the screenname will still be the old one.

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Poster: Preterro Date: Aug 15, 2018 8:44am
Forum: faqs Subject: Re: Possible BUG: locked control over Favorites

Everything seems to be working fine now. Thanks.